Murat Tamer
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★★★★★
I signed up for co-location service around a month ago in March 2024. Initially, there were delays as they couldn't rack my server for a whole day. However, the most frustrating aspect was the incredibly slow internet service. I could barely achieve upload speeds of 40-50 Mbps. Despite opening multiple tickets, the issues remained unresolved, leading me to ultimately give up on their service. What's more, despite not signing any contractual agreements, they insisted that I pay a de-racking fee along with the next month's invoice to retrieve my server. Upon receiving it, I noticed that the server's rails were damaged during the supposedly paid de-racking process. I have experience working with numerous data centers worldwide, including seven in the USA and nearly twenty in Europe, and I must say that this experience was by far the worst in terms of internet connectivity and the competence of both technical and sales personnel. It's disappointing, to say the least.
