Jason D
1 review written · 5.0 average
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Reviews by Jason D
★★★★★
Keeps my team members off the phone and tending to guests! We implemented the Reachify service as a solution to keep our restaurant team members off the phone and focused on tending to guests in the stores. It works extremely well in this capacity! The administrative dashboard lacks navigational clarity and standard features to support autonomous management of the service. Creating new or changing existing call tree information needs to be manually submitted to customer service. As does, adding/removing additional users and the ability to delegate permissions. Reachify works wonderfully to keep our restaurant team members off the phone and engaged with guests in the restaurant. Autonomous administration features need to be improved upon.
