Nathan S.
1 review written · 5.0 average
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Reviews by Nathan S.
★★★★★
As someone who had been using Connectwise Automate for my RMM solution, I had grown tired of how complicated it was to use at times. However, I still wanted a product that could do all that Automate could do; but with less nonsense. In came NinjaOne. This is an RMM platform built entirely in AWS with easy-to-use features and a friendly GUI to look at when things are on fire (occasionally). At first, the learning curve was a little steep, as with all feature-rich platforms, but the onboarding team was amicable and answered any questions we had. The pricing is based per device but is on par with the cloud version of Automate. At the end of the day though - you get what you pay for, and NinjaOne exceeds those expectations. No longer will I have to wait over 5 minutes for a simple change to a client (looking at you Automate). With almost instant updates pushed to clients, just this feature alone improved my time efficiency.
