Marco Benson
1 review written · 5.0 average
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Reviews by Marco Benson
★★★★★
The NovelVox Unified Agent Desktop offers a single screen view to agents by integrating all third-party apps with your contact center. It’s a boon for quicker call resolutions. The average call-handling time gets significantly reduced and it leads to better customer satisfaction. They offer customized agent desktops as per business requirements. The product truly lives by all its claims and is worth every penny.
