Irfan D
1 review written · 5.0 average
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Reviews by Irfan D
★★★★★
Autoleap has been transformational for our business. It has helped us to elevate our client experience, improve overall shop management efficiency and automate many of our processes which were previously manual. And as a bonus it is all done in the cloud, which has reduced the hassle of having to manage and maintain on premise computer hardware. We really like the ease with which we can create, share and manage estimates, both for real-time customer quotes and especially in the tracking of deferred work which we use to record manually. Autoleap can automatically send estimates and invoices digitally in a clean, client friendly format, and prompts our customers for feedback upon receipt. It even prompts our customers to review us on Google, which has resulted in a 10x increase in our online presence. We also appreciate Autoleaps shop management dashboard which has allowed us to better understand opportunities to improve tech efficiency and general shop workflows. It gives us real time data that we are now using in our coaching conversations with our techs and service advisors. On the back end, Autoleap is integrated with our accounting software, which has significantly reduced the amount of double entry we were doing before. The set up, training and ongoing support are second to none. I have yet to have an issue where their support team did not respond within two minutes. It's been absolutely first class from day 1. I would strongly recommend Autoleap.
