Ellen E.
1 review written · 4.0 average
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Reviews by Ellen E.
★★★★★
“Long standing partnership” Overall: Customer support has always been superb! They are always quick to offer insight and guidance, as well as taking recommendations into consideration for future enhancements/updates. We neglected to fully embrace the project management module back in 2005 when we partnered with Silent Partner, nor when department management changed, and as a result incorporated Wrike project management as a three year commitment right before Silent Partner rolled out their new and improved project management modules. However, having been with the company for 17 years we have watched it develop into a comprehensive marketing/project management system. Pros: We have used the software for so long that it is comfortable yet constantly improving. Cons: The original integration date was rushed by our team and had to be postponed so that we could be fully ready to use Silent Partner. If we were starting over I would highly recommend training sessions with Silent Partner
