Jaswanth Jain
1 review written · 1.0 average
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Reviews by Jaswanth Jain
★★★★★
The servers got hacked due to their negligence, and when we have asked them to fix the issue, they started shouting on us saying its not our task to do it, do the fix, if u want this to be done u have to pay additional Rs 10,000 for the same. The servers are not at all secure keeping in their hands, there are multiple times i had to literally go to their office and beg for services and they inturn ask me to pay additional amount of Rs 10,000 or more to give support, their support team doesnt answer to the tickets for hours or days and when we ask them on chat they disconnect that, when we call they disconnect call and keep us in blocked status. Its simply like we are at their mercy, and they at their will and wish to provide support or not, i have had so many personal and health issues due to their support, every time during my family function whenever server goes down in morning and i raise ticket till night when they dont answer, i decide to go to their office and then their boss indrajit calls and demands money in order to get quick support, waited for 12 hrs and still they say quick support, really sir, my business i have lost such a valuable clients who kept their trust on me and i kept my trust on 24x7servermanagement.com, but all a waste.
