Chrys Pope
1 review written · 5.0 average
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Reviews by Chrys Pope
★★★★★
Summit Hosting Support not only replied quickly to my request for assistance with a password issue, but also provided a speedy resolution that included an alternate method within the direction-steps given, in case I did not have the first option, (in my case, an icon on my desktop to change the temporary password to a new, permanent one) to complete the process. This timely, thorough & professional approach saved precious time. Not a difficult trouble ticket to resolve perhaps, but their approach treated my problem as important as any other. Without their timely and thorough approach, I would have remained in limbo, with work process - stopped. As a Quality Assurance professional, I recognize and sincerely appreciate the thoughtful dedication to customer service that Summit Hosting affords!
