Uri Feldman
Freelance QA Engineer · 1-10
1 review written · 4.0 average
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Reviews by Uri Feldman
★★★★★
Five years as a solo freelancer, and the pricing model here has genuinely worked in my favor. Zoho Bug Tracker sits inside the broader Zoho ecosystem, which means the free tier is actually usable, not just a stripped-down teaser. For a one-person operation tracking client bugs across multiple projects, I get more functionality per dollar than almost anything else I've tried. The issue hierarchy, custom statuses, and email integration all hold up after years of daily use. That's not nothing.
My one real gripe: the billing dashboard is clunky. Upgrading mid-cycle, adjusting add-ons, or reconciling invoices takes more clicks than it should, and support responses on billing questions tend to land a day or two late. For a freelancer managing cash flow tightly, that delay is annoying. But the core value is still there. If you're a solo operator and cost sensitivity matters, this is worth a serious look before committing to anything pricier.
