Una Griffiths
Sales Operations Manager · 1-10
1 review written · 5.0 average
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Reviews by Una Griffiths
★★★★★
The price point is what finally tipped me over. A year ago I was staring at renewal quotes from other CRM vendors and doing the maths on what we actually used versus what we were paying for. Simply's pricing felt almost suspiciously affordable for a small team like ours, so I spent a week poking at the free trial waiting for the catch. There wasn't one. Everything, the helpdesk, invoicing, project management, the visual pipeline, all of it sits inside one subscription without the per-feature bolt-ons I'd gotten used to dreading.
Twelve months in, the value has only gotten clearer. My five-person team runs quotes, tracks deals, and handles support tickets without switching tools, which matters a lot when nobody has a spare hour to juggle logins. The 24/7 support is genuinely quick, and they've answered billing questions at odd hours without any fuss. If you're running a tight operation and every software line item gets scrutinised, this one is hard to argue against.
