Ulrich Satterly
HR Consultant · 1-10
1 review written · 5.0 average
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Reviews by Ulrich Satterly
★★★★★
About six weeks ago I started setting up Freshteam for a client who was drowning in paper-based onboarding, and honestly, the first-week experience for their new hires has been night and day. The pre-boarding flow is what got me. I can send out offer letters, get documents signed, and push a full onboarding task list to the relevant people before a new hire's first day even arrives. My client's hiring manager called me to say their newest employee showed up already having completed three forms and reviewed the handbook. That doesn't happen with spreadsheets and email chains.
Running this on behalf of clients as an agency means I'm jumping between accounts and configurations pretty regularly. Freshteam's customizable career site and the way permissions layer across employee profiles have made that manageable without a lot of friction. Customer service response times could be a touch faster when I'm on a deadline, but that's a minor gripe. For what they're charging and what the platform delivers on onboarding alone, I'd set this up for any growing client without hesitation.
