Tilda Pembrook
Independent Sales Consultant · 1-10
1 review written · 5.0 average
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Reviews by Tilda Pembrook
★★★★★
Switching CRMs is supposed to be a nightmare. It wasn't. My old platform had me buried in sub-menus and paid add-ons for features that Simply just... includes. The Kanban pipeline alone replaced two tools I was paying for separately, and the invoicing sitting right there alongside my deals means I'm not copying data between apps anymore. That's not a small thing when you're running everything yourself.
Two years on and I still find features I hadn't noticed. The helpdesk ticketing is genuinely useful even for a solo operator because it keeps client requests from getting lost in email threads. What I miss from my old setup is honestly very little, maybe slightly more advanced reporting filters, but that's a minor gripe. The 24/7 support has bailed me out twice at odd hours without any fuss. For the price, nothing I tried before came close.
