Tegan Whitmore
Project Manager · 11-50
1 review written · 4.0 average
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Reviews by Tegan Whitmore
★★★★★
Six months managing client work through Trello, and the integrations are genuinely what made me stay. When you're running projects on behalf of clients rather than for your own team, the number of tools in play multiplies fast. Slack notifications that actually fire at the right moment. Google Drive attachments living directly on the card so clients aren't hunting through email threads. GitHub links that let my dev contacts see ticket context without leaving their own workflow. All of it clicked into place within the first couple of weeks, and onboarding new clients to a board where their preferred tools already plug in has made a noticeably smoother handoff process.
The Power-Ups system is where Trello earns its keep for agency work specifically. Custom fields let me surface the information each client actually cares about, and the automation rules (Butler, if you're not familiar) have quietly saved me hours of manual card-moving and status-updating across multiple boards. I set a rule once per project type and it just runs. That kind of low-friction customisation matters when you're context-switching between five different client accounts in a single afternoon.
My one genuine frustration: the free-tier Power-Up limit will catch you off guard if you're spinning up boards for budget-conscious clients who want to stay on the free plan. You hit the wall sooner than you'd expect, and the conversation about upgrading can feel awkward when it wasn't flagged clearly at the start. It's not a dealbreaker, but I wish the pricing page were more upfront about which integrations actually require a paid tier. Overall though, Trello fits agency life better than anything else I've tried in this space.
