
Tara Mulholland
Programs Coordinator Β· 11-50
1 review written Β· 3.0 average
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Running programs for a small nonprofit means half my team is remote on any given day, and Slack is what holds us together. The mobile app is genuinely decent for quick check-ins and approving things on the go. Channels for each program keep conversations from bleeding into each other, which I really needed. And the integrations with Google Drive mean I can share files from my phone without too much fuss. After roughly a year with it, those basics work reliably enough that I'd miss them if they disappeared.
That said, the cracks show when you look at the cost versus what a nonprofit budget can actually bear. The free tier is too limiting, notifications on mobile can be relentless (and the settings to tame them are buried), and our smaller volunteer contributors find the interface confusing at first. Customer support has been slow when I've had billing questions, which is frustrating. If you're evaluating this for a stretched team, go in with realistic expectations. It's useful, but it's not without its friction.