
Tabitha Wren-Holloway
Sales Operations Manager Β· 51-200
1 review written Β· 5.0 average
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The support here is genuinely unlike anything I've encountered from a software company. Six months into rolling this out across my sales department, I've called and emailed their team more times than I'd like to admit, and every single interaction has been quick, warm, and actually useful. Not a scripted FAQ. Real answers. The free 1-on-1 training session I booked early on was a turning point. The person I spoke with understood exactly how our lead tracking process worked and helped me configure the pipeline to match it, no guesswork involved.
Beyond support, the tool itself holds up. Contact management is clean, the calendar and task modules keep my team honest, and at $10 per user per month there is nothing to argue about on the value side. My one small gripe is that reporting feels a little limited when I want to slice data in more specific ways. But honestly, when the support team is this good and this accessible, minor gaps feel much less frustrating. I'd have no hesitation pointing other ops managers toward it.