
Ryan Kowalski
Startup Founder
1 review written Β· 3.0 average
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We're a six-person startup and Slack is our office. It does the job. My main gripe is pricing - the jump from free to Pro feels like a tax for any team that grows past the free tier message limit. Once you're in, you're locked in by years of conversation history. Channels-as-rooms works well for us. I love huddles for quick syncs without scheduling overhead. The mobile app drains my battery faster than anything else I run. Customer support has been fine, mostly self-serve docs which are decent. We bolted on a few integrations and those make daily workflow tolerable. If we were starting today I'd seriously evaluate Discord or self-hosted alternatives. As it stands, Slack is the devil we know.