Rachel Beaumont-Osei
Process Engineering Manager · 1001+
1 review written · 5.0 average
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Reviews by Rachel Beaumont-Osei
- Navigance· Nov 16, 2025
★★★★★
Onboarding a new platform across an enterprise plant operation is usually a slow, painful grind. Not here. The Navigance team had their process experts on-site within days, working directly with my engineers to map our specific workflows. By end of week one, we were already seeing real-time recommendations in the dashboard. That speed caught everyone off guard, in the best way.
Six months in now, and the foundation they built during that first week has held. The AI recommendations have become part of our daily rhythm. Customer support stays genuinely engaged, not just at the start.