Patrick Dunmore
Operations Analyst · 11-50
1 review written · 3.0 average
Patrick Dunmore's favourite software
No favourites yet.
Reviews by Patrick Dunmore
★★★★★
Support is the part I keep going back and forth on. Some tickets get answered fast and the rep clearly knows the product. Others sit for three or four days with a canned reply that doesn't address the actual question. For a startup our size, that lag hurts.
The dashboards themselves are genuinely useful once you figure out the connector setup, and mobile access is better than I expected. But the pricing feels steep when half your support interactions end in frustration. Six months in, I'm not ready to call it a win or a loss.
