Pamela Reyes
Sales Operations Lead · 11-50
1 review written · 5.0 average
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Reviews by Pamela Reyes
★★★★★
Running sales ops at a startup means my office is wherever I happen to have Wi-Fi, and Creatio's mobile experience has genuinely surprised me. Most CRMs treat the mobile app as an afterthought. This one doesn't. I can pull up a contact, update deal stages, and trigger workflow steps from my phone without any of the lag or missing fields I used to fight with. Client meeting on a Tuesday, data updated before I'm back at my car. That's the kind of speed a small team can't afford to skip.
I'm maybe eight weeks in, so I won't pretend I've unlocked everything. The no-code workflow builder is deeper than I expected, and my team is still figuring out some of the process automation layers. Customer support has been genuinely responsive when I've had questions, though response times vary a bit. For a company our size, the pricing feels fair given how much is bundled in. If you're evaluating CRMs and remote accessibility is a real factor for your team, put this one at the top of your list.
