Owen Barnard
Operations Manager · 201-1000
1 review written · 4.0 average
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Reviews by Owen Barnard
★★★★★
The analytics side of Slack is what surprised me most after two years of daily use. Channel activity reports and member engagement data have actually helped my department make smarter decisions about how we structure communication, which I didn't expect from a messaging tool. The built-in dashboards are clean and easy to read.
The one real gripe: deeper reporting requires a higher-tier plan or a third-party integration. For a mid-market team watching costs, that stings a little. Still, for day-to-day visibility into how your department communicates, Slack does the job well.
