Olivia Pendlebury
QA Lead · 201-1000
1 review written · 5.0 average
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Reviews by Olivia Pendlebury
★★★★★
Support has genuinely surprised me. Every ticket I've raised over the past six months came back with a real, considered answer, not a copy-pasted FAQ link. One tricky issue with custom workflow states had me bracing for days of back-and-forth. Resolved same afternoon. The tool itself covers what my team needs for bug triage and sprint tracking, but honestly it's the people behind it that keep me loyal. If you've been burned by slow, shrug-and-close support before, this is a different experience.
