
Oakley Simmons
Project Coordinator Β· 11-50
1 review written Β· 4.0 average
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Notion genuinely won me over after a year of running client projects through it. The tool we came from had a rigid structure that forced every client into the same mold. Notion flipped that. I can build out a bespoke workspace per client, drop in task boards, embed docs, link databases, and hand over a view that feels tailor-made. Client onboarding used to take a full day of setup. Now it's a couple of hours with a saved template. The flexibility is real, not just marketing copy.
The gripe, and it's a real one: new team members take longer than I'd like to get up to speed. Notion rewards people who dig in and explore, but for folks who just want a simple task list, the blank-canvas thing can feel overwhelming. Their customer support documentation is thorough, but actually reaching a human when something breaks is slower than I'd expect for what we pay. Worth it overall, but don't expect zero friction on the learning curve.