
Nathan Prescott
Director of Learning and Development Β· 51-200
1 review written Β· 4.0 average
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Nothing prepares a new staff member for information overload quite like their first week at a nonprofit. Orientation packets, policy documents, a dozen introductions over Zoom. What changed everything for our onboarding process was the moment I started recording short Loom videos for each role's first-week checklist. New folks could pause, rewatch, and actually absorb the material at their own pace, instead of nodding along in a live session they'd half-forgotten by lunch. Five years in, that workflow is now baked into everything we do for orientation.
The screen recording is the workhorse feature here. I build walkthroughs of our donor database, our internal filing systems, our grant tracking setup, and drop them straight into our onboarding docs. The video library keeps everything organized so I'm not hunting through email threads from 2021 to find the tutorial I made for our finance volunteers. Analytics tell me which videos actually get watched all the way through, which is useful when I'm deciding what to remake. The Slack integration gets a lot of use too, especially when a new hire has a question and I can fire back a quick two-minute recording instead of scheduling a call.
The gripe I keep coming back to is the pricing tier structure. For a nonprofit running tight margins, the jump between the free plan and the paid plan felt steep when I first committed, and it still stings a little at renewal time. The discount for nonprofits exists, but it takes some digging to actually apply for it. They should make that path more visible. That aside, Loom has become genuinely hard to imagine replacing.