Nadia Ouellet
RevOps Lead · 1001+
1 review written · 5.0 average
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Reviews by Nadia Ouellet
★★★★★
Dashboards are genuinely the reason I renewed, twice, without hesitation. Three years into an enterprise rollout with hundreds of reps, the analytics layer in Freshsales keeps everyone from our regional directors down to individual AEs looking at the same truth. Custom reports that used to take my ops team half a day to pull are now self-serve. Drag, filter, done. The AI-driven deal insights surfaced a pipeline risk last quarter that we would have caught far too late otherwise.
A few dashboard widgets are less flexible than I'd like, and I want more export options. Small gripes. The core reporting is excellent.
