Lydia Carmichael
Revenue Operations Manager · 1001+
1 review written · 5.0 average
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Reviews by Lydia Carmichael
★★★★★
Coming off three years of wrestling with a legacy CRM that required a dedicated admin just to change a column header, Monday.com felt almost unfair. The board customization alone saved my ops team weeks of onboarding friction. What's worse? I pushed back hard on the switch. I was wrong.
Migrating at enterprise scale was genuinely smooth. Their implementation team stayed engaged beyond go-live, which my old vendor never did. The automation builder is where Monday.com pulls ahead most clearly: visual, fast, no dev tickets required. If you're stuck in a rigid platform right now, this is worth a serious look.
