Kristen Mallory
Creative Director · 11-50
1 review written · 4.0 average
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Reviews by Kristen Mallory
★★★★★
The first week my agency brought Figma into client work, I expected chaos. New tool, skeptical clients, designers with deeply ingrained habits. What actually happened surprised me: onboarding was fast enough that two junior designers were building real wireframes by day three. The learning curve exists, but it's gentle in the right places. Sharing a prototype link with a client who has never touched a design tool before? They just click it and leave comments. No account setup required, no plugin to install. That part genuinely impressed me, and it still does three-plus years later.
The one area that has always nagged at me is org-level file management. When you're juggling a dozen client projects at once, keeping workspaces tidy takes more manual effort than it should. Some of that has improved over time, but it's still not intuitive for agency structures where work flows in and out constantly. That gripe aside, the collaboration layer here is strong enough that I haven't seriously looked elsewhere. For agencies doing client-facing design work, it earns its place.
