
Kane Rafferty
Finance Manager Β· 11-50
1 review written Β· 5.0 average
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Setting up a brand-new accounting environment for a startup that's hiring fast is not a quiet job. What surprised me most in my first few weeks with Sage Cloud Hosting was how straightforward the permissions layer actually is. Role-based access, user groups, granular controls per module, it all clicked faster than I expected. I added six new staff accounts in one afternoon and had each person seeing exactly what they needed, nothing more. That kind of control matters when you're growing and not everyone should have eyes on payroll or banking data.
The admin console is clean without being stripped down. I could configure approval workflows and audit trails without opening a support ticket for every step, which has been a genuine relief. Customer service has been responsive the couple of times I did reach out, though response times could be a touch faster. Still, for a platform I've been inside for less than three months, the configuration experience alone makes me confident we picked the right foundation to scale on.