Jasper Whitmore
Freelance Bookkeeper · 1-10
1 review written · 3.0 average
Jasper Whitmore's favourite software
No favourites yet.
Reviews by Jasper Whitmore
★★★★★
Five years in and the core accounting still works fine for a solo operation. Invoicing, bank reconciliation, receipt capture, all solid for what I need day to day. But support is where Wave keeps letting me down. Every ticket I raise disappears into a queue with no real timeline. I once waited eleven days for a reply about a payment processing glitch that was blocking a client invoice.
The free pricing is genuinely hard to argue with, and I'm not leaving anytime soon. That said, if something breaks, you're mostly on your own. Their help docs are decent, but human support feels like a lottery. Worth it at the price point, barely.
