
Isolde Maguire
Digital Project Manager Β· 1-10
1 review written Β· 5.0 average
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Support is the thing that keeps me loyal, full stop. Three-plus years of running WordPress sites for clients on a small team means there's no dedicated sysadmin, no one to escalate to internally when something breaks at midnight. WP Engine's support chat has bailed me out more times than I can count, and what strikes me every single time is the quality of the responses. Not scripted boilerplate, not a link to a help doc I'd already read. Actual engineers who understand WordPress at a deep level, asking smart questions and solving the problem.