Ian Merriweather
Digital Communications Manager · 11-50
1 review written · 5.0 average
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Reviews by Ian Merriweather
★★★★★
Their support team is the real reason I've stuck with Serchen for over five years. Every time I've raised a question, usually around listing visibility or getting our non-profit profile in front of the right buyers, someone knowledgeable gets back to me fast. Not a bot. Not a canned reply. An actual person who understands the platform.
For a small education-sector organisation where no one has time to chase vendors, that responsiveness matters enormously. The directory itself does what it promises, but the support behind it is what keeps me renewing without a second thought.
