Ian Beausoleil
Program Coordinator · 11-50
1 review written · 5.0 average
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Reviews by Ian Beausoleil
★★★★★
Automations. That single word is why I dragged our small non-profit staff through a platform migration two years ago, and I have zero regrets about it. Monday.com's automation builder is the feature I keep coming back to, keep showing to new volunteers, keep refining every quarter. The logic is visual enough that you don't need a technical background to set it up, but deep enough that I've built some genuinely complex conditional flows. Status changes trigger email notifications to program participants, deadline nudges go out automatically to whoever is assigned a task, and grant reporting checklists reset themselves each cycle without me touching a thing. For a lean organization where nobody has time to babysit a spreadsheet, that kind of hands-off reliability is everything.
Where it really earned my trust was in handling our intake and follow-up workflow for program applicants. I built a board that moves a record through review stages, fires off templated messages at each transition, and flags anything sitting idle for more than five days. Before this, my small team was doing all of that manually across a mix of email threads and shared docs. The time savings are real, even if I won't pretend to have measured them precisely.
Honestly, if you work in a resource-constrained non-profit or education setting and you're still stitching together free tools, Monday.com's automation layer alone justifies the subscription cost. Customer service has been solid when I've hit snags, though response times can vary. Ease of use took a week or two to click, but once it did, the platform genuinely opened up. Two years in, I'm still finding new ways to put it to work.
