
Harrison Clegg
Sales Operations Manager Β· 201-1000
1 review written Β· 5.0 average
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Pricing is where most CRM vendors quietly get you, and for years I kept bracing for the moment Simply would do the same. It never came. Five-plus years running this across a busy sales department and the cost per seat has stayed honest, the billing is transparent, and there are no awkward conversations every renewal cycle about features being shuffled into a higher tier. The all-in-one model matters here too. We dropped separate helpdesk and invoicing tools to consolidate onto Simply, and the savings were real and immediate, not just theoretical.
The value picture holds up even when I factor in things like onboarding new starters and getting the workflow automations configured properly. Support is included, in plain English, and they actually pick up. For a mid-market department watching its software spend, that is not a small thing. Features like the Kanban pipeline and Gantt charts feel like genuine inclusions rather than upsells waiting to happen. Solid, honest product at a price that respects the customer.