
Harlow Cain
Sales Operations Coordinator Β· 1-10
1 review written Β· 4.0 average
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Reporting and dashboards are usually where budget CRMs fall apart. Less Annoying CRM doesn't pretend to be Salesforce, and honestly that's fine, but what surprised me most after six months is how much I can actually see at a glance. The pipeline view gives me a clear snapshot of where every lead sits, and the activity log lets me catch things that would have slipped through the cracks in the spreadsheet we used before. For a five-person team, that visibility is genuinely enough.
My one real gripe: the built-in reporting feels thin when I want to slice data in custom ways. There's no advanced filter stacking, so I end up exporting to a spreadsheet more often than I'd like. Customer service, though, is legitimately good. I called in with a weird workflow question and got a real person who walked me through it. At ten dollars a user per month, I'm not going to complain too loud.