Grace Pendleton
Operations Project Manager · 201-1000
1 review written · 4.0 average
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Reviews by Grace Pendleton
★★★★★
Flat-out simple, and that's mostly a compliment. Two years running projects for our department through Basecamp, and the tool has never once felt overwhelming. The message boards, to-do lists, and check-ins cover the vast majority of what my team needs day to day. Setup took maybe an afternoon. New people get it quickly. That alone is worth something when your department turns over staff semi-regularly.
Where things get a little wobbly is at the edges. No way to assign priorities to to-dos, so when a week gets chaotic, I'm manually flagging things in the task title with "URGENT" like it's 2009. Recurring task templates are barebones at best. And if you need cross-project reporting, forget it. I've had to build a side spreadsheet to track work spanning multiple projects, which defeats part of the purpose. These gaps don't kill the tool for me, but if you're managing a department with complex dependencies, go in with eyes open. For straightforward work, the pricing and simplicity genuinely deliver.
