Esperanza Villanueva
Operations Manager · 11-50
1 review written · 5.0 average
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Reviews by Esperanza Villanueva
★★★★★
Permissions and admin configuration are the thing most project tools completely botch, and Teamwork.com is the first one I've trusted to actually get out of my way. Roughly a year into using it, I can still point to the moment it clicked: granular user roles that let me give a contractor view-only access to one project without accidentally exposing client billing data to the whole company. For a startup growing fast enough that people's responsibilities shift every quarter, that kind of control is not optional.
Setting up new team members takes me maybe ten minutes now, templates included. The permission structure is logical enough that I rarely have to dig through documentation, which wasn't true of anything I used before this. Customer support has been responsive when I did hit edge cases, though response times can vary. Honestly, for the price point and what you get on the admin side, I haven't found a reason to look elsewhere.
