Eleanor Fitch
Creative Director · 11-50
1 review written · 4.0 average
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Reviews by Eleanor Fitch
★★★★★
The pricing model is what sold me on pushing this across my agency's client accounts, and six months later I still think it's genuinely fair for what you get. The Pro plan covers a surprising amount of territory. Templates, brand kits, a content planner, background removal, resizing on the fly. For clients who previously paid a designer for every small asset tweak, the cost difference is hard to argue with. Managing multiple brand profiles under one subscription is something I honestly didn't expect to work as well as it does.
My one real gripe is that billing for team seats gets messy when client headcounts shift. Adding or removing seats mid-cycle isn't as clean as I'd like, and the prorated charges have confused a couple of clients I've looped into their own accounts. Their support documentation is thorough but slow to actually reach a human. Nothing that makes me want to leave, but it's the friction point I keep bumping into. Worth it overall.
