Cameron Dufresne
CRM Consultant · 1-10
1 review written · 5.0 average
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Reviews by Cameron Dufresne
★★★★★
Five years running client accounts through this thing, and the edge cases I've hit are honestly minor. No bulk-merge for duplicate contacts, limited automation triggers, and the reporting is basic enough that power users will occasionally want more. For a $10/user tool, though? Those gaps feel fair. What keeps me recommending it to small business clients is that the limitations are predictable. Nothing bites you sideways.
Their support team has talked me through every workaround I've needed, usually same day. No upsell, no runaround. For the agency work I do, that reliability matters more than feature bloat.
