Benedict Crawley
Account Executive · 1-10
1 review written · 5.0 average
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Reviews by Benedict Crawley
★★★★★
Every tool my small team relies on, HubSpot talks to it. Slack, Gmail, Calendly, our invoicing software, a couple of niche project trackers most people haven't heard of. The native integrations cover the obvious ones, and when I needed something more obscure, the Zapier connection filled the gap without much fuss. That kind of connective tissue matters enormously when you're a team of six trying to move at the pace of a much larger outfit. Nothing sits in a silo. Deals, conversations, and follow-up tasks all flow into one place, which means I'm not copying and pasting between five tabs anymore.
A year in, the thing that still impresses me is how little friction there is when we add a new tool to the stack. Onboarding an integration takes maybe twenty minutes, including the bit where I inevitably forget an API key. The platform feels genuinely built for connection rather than bolted together as an afterthought. Customer support has been solid too, though response times can vary. For a small team running lean, this is exactly the kind of CRM backbone you want.
