What is ZipRecruiter?
ZipRecruiter is a leading online employment marketplace. Powered by AI-driven smart matching technology, the company actively connects millions of all-sized businesses and job seekers through innovative mobile, web, and email services, as well as partnerships with the best job boards on the web. ZipRecruiter has the #1 rated job search app on iOS & Android. Founded in 2010, the Santa Monica-based marketplace has over 1000 employees in the U.S., Canada, the U.K. and Israel.
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ZipRecruiter Reviews (1450)
- ★★★★★873
- ★★★★★309
- ★★★★★134
- ★★★★★58
- ★★★★★76
Review Summary
Generated using AI from real user reviews
ZipRecruiter draws mixed reactions, with users appreciating its ease of use but frustrated by search quality and job listing accuracy.
The platform earns consistent praise for being simple to navigate and straightforward to set up. Users like the email alerts and AI-assisted job matching. Some report quick success, including at least one hire within two days. A handful of reviews note decent follow-up and positive customer service interactions.
However, persistent complaints centre on poor job filtering and outdated listings. Multiple users report wasting time on positions that don't match their location, experience level, or field—closed jobs linger on the site, and the algorithm struggles to learn user preferences even after weeks of use. A smaller but vocal group objects to irrelevant results, spam listings, and redirect issues. Technical problems also surface: some users cannot upload resumes, update email addresses, or access their profiles. One review raises concerns about data collection and the impersonal, list-based matching process replacing direct recruiter contact.
The service works as a supplementary tool for some but falls short as a primary job board for others. Success appears inconsistent and may depend heavily on job type and location.
★★★★★
Wednesday, August 21, 2019
★★★★★
Wednesday, August 21, 2019
“Great Selection and variety of jobs to choose from, highly…”
Great Selection and variety of jobs to choose from, highly recommended service.
★★★★★
Wednesday, August 21, 2019
★★★★★
Wednesday, August 21, 2019
★★★★★
Thursday, August 15, 2019
“Better than most others. Have alot more options and they…”
Better than most others. Have alot more options and they send you real options.
★★★★★
Thursday, August 15, 2019
“Very helpful from my friends told me they told me…”
Very helpful from my friends told me they told me about this site was very helpful for them
★★★★★
Thursday, August 15, 2019
“Great place to begin looking for employment and employees”
Great place to begin looking for employment and employees
★★★★★
Friday, May 22, 2015
“They have changed format to all PDF. Also they are…”
They have changed format to all PDF. Also they are trying to become too big. It was a good site. Sadly quality of applicants has DROPPED. I am going to cancel. It is tooooo time consuming to have to convert a PDF. I NEVER want a copy of a resume. Applicants attach an original WORD doc and Ziprecruiter converts it to a PDF. DUMB! Clearly no one there is in HR or a recruiter! Who has time to do 3 x the work?
★★★★★
Tuesday, August 20, 2013
Independent Recruiter“Zip is the best I've found. Made me rethink job…”
Zip is the best I've found. Made me rethink job posting all together. If you haven't tried them, I highly recommend you do. It's fast and cheap and the customer support is wonderful.
★★★★★
Tuesday, May 8, 2012
“Excellent+all+around.+Zip+continues+to+add+new+features+and+new+job+boards,+all+the+while+making+my+job+that+much+easier.+They+also+offer+job+posting+to+Monster+now,+which+is+nice+b/c+we+can+now+do+all+of+our+posting+and+screening+on+one+site+instead+of+two.”
Excellent+all+around.+Zip+continues+to+add+new+features+and+new+job+boards,+all+the+while+making+my+job+that+much+easier.+They+also+offer+job+posting+to+Monster+now,+which+is+nice+b/c+we+can+now+do+all+of+our+posting+and+screening+on+one+site+instead+of+two.