ZigZag Global

ZigZag Global is a prominent provider of eCommerce logistics solutions, focusing on global returns management. Founded in 2015 and based in London, the company aims to enhance the returns experience for retailers and customers while promoting sustainability. ZigZag Global has established itself as a leader in the returns management sector through its innovative approach.

The company offers a range of services to streamline the returns process for eCommerce businesses. Its platform, known for smarter returns, helps reduce costs and waste, ensuring efficient management of returns. ZigZag Global also provides fast returnarounds, including Live Exchanges, which allow customers to explore alternative product options in real-time. With a commitment to sustainability, the company has implemented paperless solutions that have saved over 35 million pieces of paper. ZigZag Global operates with over 1,500 carrier services in more than 170 countries, facilitating a seamless returns experience worldwide.

With reported revenue of approximately 39 million and a dedicated team of around 177 employees, ZigZag Global continues to address the evolving needs of eCommerce retailers in the global market.