Z.com
★★★★★ 5.0 · 181 Reviews
What is Z.com?
Who is Z.com? Z.com is an industry-leading company, and they are one of the pioneers in terms of IPO in Japan; The company is part of the GMO Internet Group. It is proud to announce that they have helped over 10 million local businesses succeed on the Internet since 1995. Specialize in domain registration and web hosting solutions for individuals, small-medium enterprises and large companies. Choose Z.com if you are looking for: • Easy-to-use customer control panel • Live Chat Support • Affordable prices • All our hosting plans come with a free domain (1-year) Find out more about us: https://web.z.com/us/
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Z.com Reviews (181)
- ★★★★★176
- ★★★★★5
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Z.com receives overwhelmingly positive feedback, with 49 of 50 recent reviews giving 5 stars. Users consistently praise affordable pricing, responsive support, and a user-friendly interface. The platform is frequently compared favorably to competitors like GoDaddy and HostGator, with particular appreciation for cheap domains, included free domains on hosting plans, and the ability to host 10 websites on personal accounts.
Support emerges as a major strength, with multiple reviewers naming specific agents (Veronica, Markus, Emely) for their patience, clarity, and quick problem resolution. Users highlight how support staff guide them through technical processes like domain transfers and website migrations step-by-step. The live chat channel in particular receives strong endorsements for real-time assistance.
One minor limitation appears in Review 22 and Review 43: inconsistent support quality (some agents less clear than others) and no weekend support hours, though staff are transparent that the team comprises humans rather than bots working standard shifts. A few users mention desire for additional features like PHP 8.1 or reseller hosting options. Overall, Z.com is recommended as especially suitable for beginners and small business owners seeking affordable, reliable service with strong personalized support.
★★★★★
Wednesday, April 29, 2020
“Service offered are descent but the customer service team is…”
Service offered are descent but the customer service team is the best I have experienced. You can feel that they care and they have a heart to their job.
★★★★★
Tuesday, April 28, 2020
“This is my first time to purchased and used a…”
This is my first time to purchased and used a wordpress. The service have a good quality and useful features. Sometimes have technicality and for the wordpress to work you need to purchase their
★★★★★
Friday, April 24, 2020
“I have just migrated my website to Z.com. I am…”
I have just migrated my website to Z.com. I am not a techie guy so I don't know much about the technical side of my WordPress site. But I requested the whole migration process from them on my behalf
★★★★★
Wednesday, April 22, 2020
“Some of your customer support staff are great. They are…”
Some of your customer support staff are great. They are willing to help you to solve the problem. :)
★★★★★
Friday, March 27, 2020
“Tech support is smart and helpful. i definitely recommend this…”
Tech support is smart and helpful. i definitely recommend this web hosting site.
★★★★★
Friday, March 20, 2020
“so far so good . The chat support named Marcus…”
so far so good . The chat support named Marcus helped me a lot. He's very accommodating he knows what he's job is all about. thank you
★★★★★
Friday, March 20, 2020
“Awesome Hosting and domain server! I've gone to godaddy and…”
Awesome Hosting and domain server! I've gone to godaddy and hostgator and there is no comparison compare to Z! Very fast server and customer support is there 24/7! I would definitely host again
★★★★★
Thursday, March 19, 2020
“I have been using z.com for all my web projects…”
I have been using z.com for all my web projects both personal and business for a few years now. Customer service is excellent! Web hosting features are excellent as well.
★★★★★
Wednesday, March 18, 2020
“z.com Support team was great. They were able to answer…”
z.com Support team was great. They were able to answer all my question and assist me with everything.
★★★★★
Wednesday, March 4, 2020
“from WordPress hosting service to much challenging web hosting a…”
from WordPress hosting service to much challenging web hosting a self-taught admin, z.com had helped me a lot to be an advanced web developer.
