
YouScan
★★★★★ 5.0 · 1 Review
What is YouScan?
YouScan is an AI-powered social listening platform that helps marketers, researchers, and PR pros fully understand their customers by providing insights into: - What they say. - What they do. - Who they are. YouScan serves 400+ clients worldwide, including renowned brands and agencies such as Nestle, L'Oreal, PepsiCo, Coca-Cola, Samsung, McDonald's, UNICEF, Listen&Learn, M&C Saatchi, Havas Media, and Publicis Groupe. We also enjoy working with smaller, growing, customer-centric brands. Our mission is to help companies listen to their customers and improve. YouScan features: - Insights Copilot, the first conversational social listening assistant powered by ChatGPT. - Industry-leading social media image analysis capabilities for "visual listening." - Powerful reporting capabilities in a sleek, user-friendly UI, loved by big brands, SMBs, and startups alike. "What they say" – with YouScan's powerful text analysis capabilities, including ChatGPT Insights Copilot, understanding consumers' opinions about brands, competitors, and events becomes effortless. "What they do" – our Visual Insights help analyze social media images that show how people interact with brands and products in real life. This includes brand logo detection in images and automated reports with visual content analysis. "Who they are" – our Audience Insights help understand the demographics, interests, and occupations of people discussing brands and other topics on social media. Industry experts recognize YouScan as a leading player in the market. Gartner named YouScan a "Cool AI Vendor for Marketing" while the MarkTech Breakthrough Awards several times recognized us as the "Best Social Media Monitoring Software". Founded in Kyiv, YouScan has evolved into a diverse team in Ukraine, Portugal, Italy, Austria, Poland, Netherlands, Cyprus, Argentina, Brazil and Mexico.
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YouScan Reviews (1)
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Review Summary
Generated using AI from real user reviews
YouScan delivers effective social media monitoring and sentiment analysis that users rely on for customer intelligence. The platform excels at aggregating mentions across social channels and feeding actionable insights directly into CRM workflows, enabling faster response times to customer issues. Users praise its real-time tracking of brand conversations and sentiment trends, which they use to inform both customer success and marketing decisions. The reviewer considers it essential to their operations, though this single review provides limited perspective on potential drawbacks or which use cases it handles less well.
★★★★★
Monday, April 1, 2019
“YouScan does a great job collecting all the mentions from…”
YouScan does a great job collecting all the mentions from social media and providing valuable analytics we could rely on. It helps us to listen to our customers and prospects across social media. We get real-time information on what people are talking about our brand. That’s a fantastic tool, which informs our Customer success team about mentions that required reply directly in the CRM. Thus, we can provide a fast response when it's critical. Other than that we use YouScan to keep an eye on brand sentiment and get insights for our marketing. I cannot imagine how we could work efficiently without social insights we have with YouScan.
