What is XOR?
XOR is a modern communication platform that helps recruiting teams hire the best people more efficiently. We do it by equipping you with the tools to communicate over text messaging, WhatsApp, live chat, phone calls, and video to drive more engagement and use AI-powered chatbots to automate repetitive tasks like screening, scheduling, re-engagement, onboarding, and rehiring. Thousands of recruiters at Fortune 500 employers like IKEA, McDonald's, Mars, Exxon Mobil, and Manpower Group trust XOR to hire 33% faster, 50% more efficiently, and delight candidates with 90+ net promoter score.
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XOR Reviews (18)
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Review Summary
Generated using AI from real user reviews
XOR is a widely praised recruiting automation platform with few significant complaints across its user base. Users consistently highlight its ease of use, time savings, and responsive customer support as key strengths. The platform's core featuresβautomated candidate screening, calendar integration for scheduling, text-based outreach, and AI pre-screeningβresonate strongly with recruiters managing high volumes. One user reported speeding up hiring by an average of 4.5 days, while others emphasize shifting their focus from resume review to candidate conversations.
The main criticisms are minor and scattered. A handful of users note that some features remain incomplete or wish for more customization in reporting dashboards and bot design. A couple mention regional challenges, such as lower candidate conversion in Russia or occasional connectivity and load-time issues. One user flagged an Outlook integration hiccup, though the support team resolved it promptly. A few note they're still in early setup phases and haven't fully assessed the product yet.
Across reviews, the support team emerges as a genuine differentiatorβusers repeatedly praise their responsiveness, flexibility, and willingness to solve problems creatively. Pricing is described as good value relative to competitors. The platform appears particularly well-suited for mid-to-large organizations managing rapid hiring or high applicant volume, though small teams report success too.
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Tuesday, May 26, 2020
βExcellent people with great ideas for any company Pros: Itβ¦β
Excellent people with great ideas for any company Pros: It is easy, effective and the feedback for our teams was very positive. It is modern, saves time and engages the team. Cons: Nothing, all the XOR team was always available whenever i needed them.
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Saturday, May 23, 2020
βRecommended, easy to use with lot of features Pros: Compareβ¦β
Recommended, easy to use with lot of features Pros: Compare with our previous software, is very easy to use, and adding additional features during lock-down (because of COVID), was a pleased surprise. Cons: Nothing to complain. All the updates are done during night time, do not interfere with our work... So, nothing to complain about.
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Friday, April 10, 2020
βTrΓ¨s utile Pros: RΓ©duit le temps des recherches ,basΓ©e surβ¦β
Très utile Pros: Réduit le temps des recherches ,basée sur des vrais profils. Cons: Pour l'instant en stade de découverte, rien à signaler. Comments: Les coûts, recherches détaillées de nos besoins
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Sunday, December 15, 2019
βAmazing, multi-functional, and affordable Pros: It is SUPER customizable -β¦β
Amazing, multi-functional, and affordable Pros: It is SUPER customizable - You get to use your voice to maintain your brand - Automate Text Message Campaigns - Automate your inbound from candidate applicants to interested buyers - Integrate with your current CRM or database - Track your metrics for constant improvement. Cons: I wish we could have the candidate switch from online to text message mid-stream. I believe this feature is coming though. Comments: Amazing company, customer service, and product.
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Tuesday, November 26, 2019
βPros: Enables us to increase our recruiters time speaking withβ¦β
Pros: Enables us to increase our recruiters time speaking with quality candidates. Cons: Had to change how we interacted with current job search software, but we'll get used to it. That's the point. Reasons for Choosing: Customer service Comments: Just started using XOR, as we're still in setup mode, so can't respond to that.
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Tuesday, November 26, 2019
βPros: user friendly, team's customer focus, ability to assess candidatesβ¦β
Pros: user friendly, team's customer focus, ability to assess candidates faster. Cons: Conversion. in Russia not every candidate will follow the link and answer questions. Reasons for Choosing: We have no alternative in Russia. Another technology very poor
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Thursday, November 21, 2019
βExcellent Support, Great Product Pros: The support team, are incrediblyβ¦β
Excellent Support, Great Product Pros: The support team, are incredibly friendly with quick responses, and go the extra mile to make sure all our needs are met. No issue was too big for them to handle and all bugs sorted out efficiently. The Chatbots are very easy to use as is the ability to edit the Bots. I love the fact that the Bots have been customized to fit our website and look like they are genuinely coming from us, it certainly gives our candidates peace of mind to complete the Chatbot questionnaire. Everything is automated which saves a huge amount of time. Cons: Can't think of anything to dislike at this stage. Comments: The support team is incredible and made my job of understanding how the Chatbot works a pleasure to learn. Our recruiters are loving the Chatbot, it makes their jobs a little easier and is a great time saver in that it asks all the questions that would normally be asked on the first call or on an email.
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Monday, September 30, 2019
βGreat product, highly customizable, issue with conectivity. Pros: It wasβ¦β
Great product, highly customizable, issue with conectivity. Pros: It was incredibly customizable and the team were able to make changes and cater to our needs very easily. Cons: The connectivity issues we experienced and the load time was frustrating given the large scope of the project. This may be resolved with servers in Australia. Reasons for Choosing: Cost and overall purpose. Comments (Benefits): A great experience and something I would highly recommend.

