What is Websand?
Why is 20% acceptable as an average open rate for email marketing? We think it's because marketers don't have the tools they need to manage their customer data. When you focus on your data, you can quickly unlock huge opportunities from within your audience, and double your response rates. So we've built Websand. To give marketers the tools they need to manage the customer data they collect everyday. Our platform combines customer segmentation, email design, email marketing and marketing automation into a single easy to use platform. Why are we different? Websand is built around customer lifetime value as a key metric. Allowing you to build email programmes based around the value an individual adds to your business. Getting started is easy. Import your data or connect via our growing list of integrations (Shopify, Zapier, Eventbrite, Wordpress). If you have your own platform link things up using our open REST API. Then segment, design and start sending. Sign up and add some sophistication to your Email Marketing. Less work, better results.
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Websand Reviews (6)
- ★★★★★6
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Websand receives unanimous praise from its users, with all six reviewers giving five-star ratings. Users consistently highlight superior product quality compared to alternatives like Mailchimp and Campaign Monitor, particularly emphasizing strong segmentation and personalization capabilities that drive measurable business results. Several customers credit the platform with generating significant income or cost savings.
The standout differentiator across reviews is hands-on customer support. Users repeatedly mention being able to reach named contacts directly by phone or text, with quick problem-solving and willingness to go beyond standard service. This accessibility and personal attention is valued highly enough that reviewers explicitly state it justified their choice and costs. Users also appreciated that Websand is UK-based rather than US-based, and several credit the team's expertise in navigating GDPR compliance during regulatory changes.
No criticisms or limitations appear in any of the reviews. Customers span different industries—hospitality, e-commerce, and others—and all describe long-term relationships, with some working with Websand since 2017. The consistency and tone suggest these are genuine, established clients rather than new users, though the uniformly positive feedback means this summary reflects no balance of drawbacks.
★★★★★
Tuesday, September 4, 2018
“A fantastic service that has allowed us to completely revolutionise…”
A fantastic service that has allowed us to completely revolutionise how we interact with our customer base.
★★★★★
Wednesday, August 15, 2018
“We have been working with Websand since 2017 and cannot…”
We have been working with Websand since 2017 and cannot praise them enough. Having worked extensively with Mailchimp and Campaign Monitor in the past, not only have I found the product that Websand offer far superior, but the personal levels of customer service have been worth the money alone. We initially moved to the Websand system in the run up to the changes in GDPR regulation and their level of knowledge helped us through what could have been a very complicated process. If I have a question, Saul and Nick are just a text message, phone call or 30 minute drive away to help me out. They have gone over and above the call of duty in terms of setting us up and providing continued support. I would have absolutely no hesitation in recommending Websand and I'm happy to answer any questions their existing customers or prospects may have!
★★★★★
Wednesday, August 1, 2018
“We have been working with Websand since 2017 and cannot…”
We have been working with Websand since 2017 and cannot praise them enough. Having worked extensively with Mailchimp and Campaign Monitor in the past, not only have I found the product that Websand offer far superior, but the personal levels of customer service have been worth the money alone. We initially moved to the Websand system in the run up to the changes in GDPR regulation and their level of knowledge helped us through what could have been a very complicated process. If I have a question, Saul and Nick are just a text message, phone call or 30 minute drive away to help me out. They have gone over and above the call of duty in terms of setting us up and providing continued support. I would have absolutely no hesitation in recommending Websand and I'm happy to answer any questions their existing customers or prospects may have!
★★★★★
Thursday, July 26, 2018
“I worked with Websand at Sharrow Bay Hotel 2016-2017 -…”
I worked with Websand at Sharrow Bay Hotel 2016-2017 - they were excellent, our newsletters through them became one of our main routes for income generation, (after the likes of Booking.com). We never fully realised their capacity for segmentation and personalisation either, so we had potential to make them even more effective. I would use them in my new role, and that's what we're working towards.
★★★★★
Thursday, July 26, 2018
“We moved to Websand just over 12 months ago now…”
We moved to Websand just over 12 months ago now mainly for 3 reasons - integration with other software we use, not being based in the USA and the arrival of GDPR. Using the software has been massively beneficial to our business and our reach. Using the segmentation has allowed us to have far more targeted campaigns whilst managing our data in a more user friendly manner. The nicest part is picking up the phone and speaking to a real live person rather than a communication with someone in a different time zone. If you haven't switched yet, you need to now
★★★★★
Wednesday, June 27, 2018
“Saul and Nick at Websand have been brilliant. The system…”
Saul and Nick at Websand have been brilliant. The system has quite literally saved us £12k in our first year and as we grow with the system, it is going to allow us to target our audiences in a more succinct and specialist manner which I know will bring greater interaction. Their customer service is second to none and when I need something, I know I can call on either of them to make it happen. Overall, I'm really impressed - thanks gents!
