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Wave Accounting

β˜…β˜…β˜…β˜…β˜… 4.3 Β· 33 Reviews

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What is Wave Accounting?

Wave is a web-based integrated accounting solution exclusively designed for small businesses, freelancers, and consultants. Wave provides features including accounting, invoicing, billing, payment tracking, payroll management, finance management, and receipts.

In 2009 co-founders Kirk Simpson and James Lochrie had a vision which was rooted in the belief that accounting software should be free for small businesses. In 2010, this vision came to fruition, as Wave officially launched, and has since grown to serve over 4 million small business owners and entrepreneurs all over the world.

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Wave Accounting Reviews (33)

4.3
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33 reviews
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Review Summary

Generated using AI from real user reviews

Wave earns strong marks for its free pricing, intuitive interface, and reliable uptime, but customer support response times consistently frustrate users who need quick help.

Across reviews, users praise the core accounting featuresβ€”invoicing, expense tracking, bank reconciliation, and receipt capture all work smoothly for small operations and startups. The dashboard and reporting impress many, especially nonprofits and freelancers who find the standard reports (profit and loss, cash flow, balance sheet) sufficient for their needs. Setup is fast and straightforward. The software integrates cleanly with common tools like Stripe, PayPal, and Zapier, and the browser-based design makes remote work seamless. Reliability is genuinely solid; outages are rare and brief. Multiple users note the platform handles team scaling reasonably well, though permissions and audit trails remain basic compared to enterprise tools.

The consistent complaint is slow customer support. Response times stretch from days to over a week, and users describe escalations as rare and unhelpful documentation as a frequent workaround. The mobile app lags behind the web experience. Advanced users hit hard ceilings: custom reporting is limited, multi-currency and multi-entity workflows are clunky, payroll is US-only, and there's no department-level filtering or budget-to-actual tracking. For solo operators and small nonprofits, Wave's free tier delivers genuine value. Growing teams needing stronger reporting depth, permissions controls, or responsive support will likely outgrow it faster than expected.

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