VMBox.Co
★★★★★ 3.0 · 6 Reviews
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VMBox.Co Reviews (6)
- ★★★★★3
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★3
Review Summary
Generated using AI from real user reviews
VMBox.Co receives sharply divided reviews with no middle ground: three customers report severe service failures, while three praise pricing, support speed, and uptime.
The positive reviews highlight competitive pricing, quick support responses, and reliable uptime. Users who had setup problems report that support staff resolved issues promptly, and one customer emphasises stability over three months of use.
The negative reviews paint a different picture entirely. Multiple customers describe unresponsive support, with tickets repeatedly closed without resolution, unavailable phone lines, and servers taken offline with minimal notice. One user reported a VM that wouldn't reboot and was eventually deleted without access to their files restored. Another faced expired licenses, abuse notices sent at odd hours, and sudden disconnection after 15 years in the hosting business. A third states websites are down with no recovery path.
The pattern suggests inconsistent service delivery—either dependent on which support staff handle your case, or a company struggling under load. Potential buyers should treat this as high-risk and verify uptime guarantees and ticket response commitments in writing before committing.
★★★★★
Wednesday, September 20, 2017
“Helped me setup my site for a better price than…”
Helped me setup my site for a better price than i could get elsewhere.
★★★★★
Tuesday, February 14, 2017
“I cannot give NO STAR. Even 1 star is to…”
I cannot give NO STAR. Even 1 star is to much for the poor service I received. AVOID AVOID AVOID - My VM started to not reboot anymore. - I reported the fault in the usual way. - Got told they need to reboot their host and they didn't know when that was. - Regularly followed up, but never got a straight answer when they could get my VM back up. - Then they refunded my payment, which was ok, but I still needed some files from my machine. It had never come up again. So I persisted informing them, that I still needed my machine back. - VMBOX.co support kept closing my ticket - Then they deleted my login without further explanation This is not how you treat legitimated customers. I will let everyone know. AVOID AVOID AVOID
★★★★★
Monday, July 13, 2015
“The worst I've ever seen in 5 years of business!…”
The worst I've ever seen in 5 years of business! I totally agree with Jaswanth, this is the biggest scam in history and they don't even reply to tickets or customer service emails and their phone number is out of service, my websites are literally down with no hopes of getting them back up, unbelievable!
★★★★★
Wednesday, October 8, 2014
“I totally am disheartened with the support being provided by…”
I totally am disheartened with the support being provided by VMBox, initially i took 4 servers then again 2 more, the kind of support we get is truly pathetic, we have to beg for services, the moment we order the server with WHM License we find the expired license installed, when we ask to correct after 24 hrs that gets corrected, today he has given heights of services that at night 1AM IST he has sent mail about abuse and just 2 hrs after that he disconnected server saying that we did not check, i have been in this business for over 15 yrs and once this has happened with Theplanet in 2003 and they paid the prices and componsensated by paying USD 1500 now second time happening with VMBox, i totally feel we are taking our business on risk working with VMBox.. I m still trying to connect him hoping that he would respond but all in vain...
★★★★★
Tuesday, July 2, 2013
Diamond Domestics“Their support team are friendly and answer questions really quickly.…”
Their support team are friendly and answer questions really quickly. I had some problems setting my server up when I first bought, but their support helped me through it. I don't often go out of my way to make reviews but these guys are great. 5 star host thanks.
★★★★★
Wednesday, May 8, 2013
“I've used VMBox for just over 3 months now, uptime…”
I've used VMBox for just over 3 months now, uptime and stability are excellent and support requests are answered very quickly. Very happy with the Luxembourg VPS.