What is VisitUs Reception?
Enhance Staff Safety And Increase Productivity With Our Leading Visitor Management System! Seeking ways to improve your front desk and guest reception processes? Or do you want to track visitor hours, automate paper-based sign in and update your site evacuation procedures? Then it’s time to make the switch to VisitUs Reception, the industry leading Visitor Management System taking the business-world by storm.
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VisitUs Reception Reviews (54)
- ★★★★★39
- ★★★★★15
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
VisitUs Reception is widely praised by users and delivers strong value for visitor management. Nearly all reviewers highlight how easy to use the system is for both visitors and administrators, with a clean interface that requires minimal training. The product excels at core functions: email and SMS notifications alert staff when guests arrive, QR code check-ins speed up repeat visitors, customisable badge printing works well, and the system supports emergency evacuation features. Users also value the paperless workflow, cost savings from eliminating manual reception tasks, and professional appearance that reflects well on their organisations.
Customer support emerges as a genuine strength, with multiple reviewers naming staff members by name and praising responsiveness and willingness to build custom features. The software handles reporting, pre-registration, and Active Directory integration without friction. Setup is described as straightforward, and the system operates reliably once configured—several users call it a "set and forget" solution suited to under-staffed offices.
Criticisms are minimal and largely absent. One reviewer noted it was the second or third best option they trialled, and a few gave 4-star ratings without naming specific drawbacks, suggesting the product is solid but may not be exceptional in every dimension for every use case. Overall, the reviews reflect consistent satisfaction across small, medium, and large organisations in diverse sectors.
★★★★★
Friday, September 13, 2019
“Pros: I really like how easy it is for our…”
Pros: I really like how easy it is for our clients to use. I also love the fact that the system notifies me when my appointment has arrived. Cons: I actually have not found anything I do not like about it. It might be because I only use it for a very specific task.
★★★★★
Wednesday, August 28, 2019
“The customer support is second to none and all customizing…”
The customer support is second to none and all customizing was implemented. We needed an easy visitor system with iPad as GUI which also realise an emergency evacuation.
★★★★★
Wednesday, August 28, 2019
“Easy to use covers areas needed in visitor induction”
Easy to use covers areas needed in visitor induction
★★★★★
Tuesday, August 27, 2019
“The product both emails and texts. The creators will work…”
The product both emails and texts. The creators will work directly with you on features, etc.
★★★★★
Monday, August 26, 2019
“easy to use ability to upload documents system recalls users…”
easy to use ability to upload documents system recalls users at a sacn of qr code or pin
★★★★★
Monday, August 26, 2019
“The app that is on our iPad in the front…”
The app that is on our iPad in the front lobby is very user friendly to use. I like that it emails our employee or all the guest has to do is enter a pin code that they received from our employee that preregister them.
★★★★★
Monday, August 26, 2019
“I like the whole software, easy usage, and you can…”
I like the whole software, easy usage, and you can understand it
★★★★★
Thursday, August 22, 2019
“Love the fact that it alerts the host of their…”
Love the fact that it alerts the host of their visitor's arrival Has reporting functionality, has Fire action alerts
★★★★★
Tuesday, August 20, 2019
“Easy to use, assistance when I did have problems was…”
Easy to use, assistance when I did have problems was brilliant!
★★★★★
Tuesday, August 20, 2019
“The range of functions and the overall look of it…”
The range of functions and the overall look of it (TOP, TOP, professional look)
