What is Tourplan?
Tourplan is a complete tour operator/wholesaler software solution designed for tour operators and DMCs providing Group, FIT, tailor-made, and packaged tours. Tourplan is designed to simplify the things that matter most to tour operators and destination management companies – from sourcing and managing product efficiently, providing fast & accurate quotations, to protecting margins, and increasing sales. Founded in 1986, Tourplan is unique in providing our clients with access to local experts available across every time zone and continent in the world. Key features of Tourplan: • Fully integrated product database, quoting, booking, operations, accounting and financial management functions • Online distribution (B2B and B2C) tools including booking websites, online tariff and client API facilities • Online supplier connectivity to leading hotel and other supplier systems • Total solution incorporating hosting, installation, project management, training, support and general consultancy • Bespoke customisation • Fully browser-based UI with options for Tourplan Cloud/SaaS or On-Premises implementations • Touchscreen/tablet friendly with specific applications for mobile devices/smartphones • Continual innovation delivering leading-edge technology and a future-proof investment Find out why over 450 Tour Operators and Destination Management Companies in 75 countries trust Tourplan to run their business.
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Tourplan Reviews (15)
- ★★★★★15
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Tourplan earns universal praise across all 15 reviews, with every user giving it five stars.
Users consistently highlight three concrete strengths. First, the software handles complex itineraries well—users value its ability to manage diverse product ranges, custom packages, and tariff-building at speed, replacing manual spreadsheet processes. Second, operational integration across sales, finance, and operations in a single system drives efficiency gains and gives operators real-time visibility into consolidated data. Third, the support team is repeatedly singled out as responsive, approachable, and genuinely invested in client success, with some customers noting partnerships spanning over a decade.
The reviews reflect two user segments: established operators who've relied on Tourplan for years and newer clients impressed by the seamless onboarding. Regional strengths are mentioned—the software is specifically praised for handling Southern African travel complexity and supplier connectivity. No substantive criticisms appear in any review. While the universally positive tone limits insight into potential pain points or trade-offs, the consistency of feedback on functionality and support suggests the product delivers reliably for travel operators managing both high-volume bookings and bespoke experiences.
★★★★★
Wednesday, December 17, 2025
““As a new user, our journey with Tourplan so far…”
“As a new user, our journey with Tourplan so far has been excellent across all stages, thanks to their professional, helpful, and genuinely supportive team.”
★★★★★
Wednesday, November 5, 2025
““Tourplan has been amazing, and we know it will be…”
“Tourplan has been amazing, and we know it will be a game changer for our company the team are intuitive, reliable, and the system is tailored to the complexities of Southern African travel. We chose Tourplan for its seamless integration, robust functionality, and proven ability to support high-touch, personalised travel experiences at scale.”
★★★★★
Thursday, June 26, 2025
““It's been a delight to work with Tourplan over the…”
“It's been a delight to work with Tourplan over the last 6 months. The indepth functionality of the software and the quality of service and response times from Tourplan have been impeccable. If you want to be the best, you have to have the best systems in place. With our business growing, Tourplan seemed the best way to ensure our operations can keep up with demand. ”
★★★★★
Sunday, May 11, 2025
““Very professional. It provides full quoting functionality for FITs and…”
“Very professional. It provides full quoting functionality for FITs and Groups plus finance integration.”
★★★★★
Sunday, December 15, 2024
“We chose Tourplan firstly because of its ability to handle…”
We chose Tourplan firstly because of its ability to handle our wide range of products and secondly because it has the flexibility which enables us to quickly quote our clients on custom packages and itineraries.
★★★★★
Tuesday, November 19, 2024
“To have real-time consolidated operational and financial information at my…”
To have real-time consolidated operational and financial information at my fingertips is a prerequisite to be able to run my business effectively and Tourplan delivered it
★★★★★
Thursday, November 14, 2024
“Excellent Support! We have been consistently impressed with how helpful…”
Excellent Support! We have been consistently impressed with how helpful the Tourplan support team has been since we purchased the software a few years ago. The software itself has proved very effective, and what really sets it apart is the consistently wonderful assistance we have received from all the staff at Tourplan. Very many thanks to you all!
★★★★★
Sunday, October 27, 2024
“Tourplan has proven to be a partner andBeyond can rely…”
Tourplan has proven to be a partner andBeyond can rely on. They have been integral to our success for 14 years, delivering dynamic solutions to fulfil our unique needs. We look forward to continuing our successful partnership for many years to come.
★★★★★
Sunday, October 20, 2024
“5 stars! We have been an extremely happy Tourplan customer…”
5 stars! We have been an extremely happy Tourplan customer for many years. Their excellent customizable software allows us to work efficiently in all aspects of our business from Sales to Operations and Finance. The Tourplan support staff is very approachable and resourceful.
★★★★★
Thursday, October 10, 2024
“Tourplan has really optimised all of our sales, operations and…”
Tourplan has really optimised all of our sales, operations and accounting processes. Having a single integrated system for our online business, traditional sales, finance and management functions is a tremendous efficiency gain for us
