What is tigerlab?
We are a global IT company that provides an insurance software called i2go. Our story started in 2008 as a web-based IT solutions company in Malaysia, working with various international customers. For 10 years, we have focused our attention on what makes businesses more valuable and worked with our clients to secure their future. Driven by a passion for IT solutions in the insurance sector, we believe that the insurance industry requires up-to-date technology, which makes it possible to adjust to changes quickly and easily. The enterprise grew first across Asia, then across the globe, with each new market, we expanded our knowledge concerning software solutions in the insurance marketplace and created innovative methods to deliver value to our clients. In 2013 we successfully developed an efficient online business portal to our renowned partner AOK systems, which is one of the biggest insurances in Germany. The portal is in use by their 25 million customer base. That was our first most monumental achievement in the industry. Fortunately since then, we have never looked back! Through this success, we realized that we were in the middle of an Industry with exponential growth, in a country with dynamic market potential. That’s how Malaysia became our permanent home and its majestic Malayan tiger our inspiration and emblem. It made sense for a Malaysian company like ours, that aims to create impact all over the world, to be represented by this symbol of power and perseverance. Today, we are a company with 3 offices in London, Munich, and Kuala Lumpur. tigerlab is focused on offering flexible solutions in a market that is full of standardized and rigid systems. We recognize the constant need for change, and we’re up to the challenge.
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tigerlab Reviews (7)
- ★★★★★7
- ★★★★★0
- ★★★★★0
- ★★★★★0
- ★★★★★0
Review Summary
Generated using AI from real user reviews
Tigerlab receives universal praise across all seven reviews, with every user giving five stars. Users consistently highlight the platform's robust record management, ability to handle complex custom requirements, and strong partnership approach from the development and support teams. Multiple reviewers emphasize how the software reduced manual work, enabled online sales and instant documentation, and scaled effectively from proof of concept to live production. The vendor's willingness to work on-site, understand bespoke needs, and offer best-practice recommendations appears to be a genuine differentiator in users' eyes.
No criticisms or limitations surface in these reviews. Customers across insurance, quoting, and policy administration use cases report satisfaction with system stability, flexibility, and speed of implementation. The support and development teams are repeatedly singled out for responsiveness and clear communication channels. While the uniformly positive feedback offers no insight into potential drawbacks or use cases where Tigerlab might struggle, the depth of praise—particularly from users with specialized requirements—suggests strong delivery on core platform promises.
★★★★★
Saturday, March 13, 2021
“Customer records are kept in an orderly fashion and you…”
Customer records are kept in an orderly fashion and you can easily access a client's history ,even going decades back ! Also does a great job at staying updated with the newest services and that helps us offer whatever is being asked of us.
★★★★★
Friday, May 24, 2019
“While the software is more than satisfactory, what deserves a…”
While the software is more than satisfactory, what deserves a shoutout is the work put into the product by the development and support teams. Tigerlab have made it easy for my guys to communicate our requirements to and to lodge issues with the respective teams.
★★★★★
Thursday, May 9, 2019
“We developed a fully integrated quote and bind incorporating telematics…”
We developed a fully integrated quote and bind incorporating telematics scoring and pricing into the apps. The system was flexible enough to deal with a unique set of requirements. Overall the team provided great support, including working on-site to fully understand the development issues.
★★★★★
Thursday, May 2, 2019
“They approach things in a long-term partnership way, really positive…”
They approach things in a long-term partnership way, really positive and strong!!!
★★★★★
Thursday, April 25, 2019
“Tigerlab developed a stable, state of the art insurance platform…”
Tigerlab developed a stable, state of the art insurance platform for us, considering all the individual needs of our insurance startup. We are happy how fast the whole solution was ready from start to go-live. We appreciate their expertise and we will continue the collaboration for all our future projects
★★★★★
Tuesday, April 23, 2019
“Has eliminated a lot of the administration tasks that we…”
Has eliminated a lot of the administration tasks that we had to complete manually, which saves us time. Customers can now buy online and receive instant documentation and have access to the documents via the online portal.
★★★★★
Tuesday, April 23, 2019
“After the completing the proof of concept phase for our…”
After the completing the proof of concept phase for our insurance solution, we identified Tigerlab as a leading insurance software provider for us to partner with to provide a scalable and configurable platform to support our business into the next stage of development via the i2go technology. The support team were quickly able to understand our bespoke technical, operational and data requirements. During the development phase, they were also able to provide best practice and value-add recommendations as part of their service which have been embedded within the i2go software; to the benefit of our business. We successfully launched during Q3 2018 and the ongoing support and service received has been of a excellent standard. Our customers, brokers, underwriters and insurance partners have already recognised the benefit of our partnership with Tigerlab and we look forward to taking the relationship forward, with further enhancements on the development roadmap for 2019.
