Techno Heaven Consultancy
★★★★★ 4.7 · 21 Reviews
What is Techno Heaven Consultancy?
Key benefits and Technical features of our TMS: Features Client Retention and Growth Tools Asynchronous Search on Suppliers for a Faster Search Cash & Credit Agent Management with different Role Google Map and Street View Agent Activity Log for User Behaviour Analysis Advance Mark-up Modules Booking Sector Management with Multiple Booking Linking One Click Quotations Finance Module Access vouchers anywhere Automated System Alerts synchronization Module to update Static Data between Suppliers and System DB Auto Cancellation for bookings if not Vouchered Configurable Email Template Multiple Currencies Support Option Mobile Friendly Responsive Website Employee Login as agent feature payment gateway Live URL : http://www.raynab2b.com/ B2B Website https://ww.raynatours.com B2C Website http://www.imonholidays.com B2C Responsive website http://www.m.raynatours.com Mobile Responsive site https://bedlinker.com B2B Hotel Booking Portal Find Out What Our Client Says: https://www.technoheaven.net/what-client-says.aspx Review of product & Demo Link http://www.capterra.com/travel-agency-software/spotlight/137655/Travel%20Management%20Software/Techno%20Heaven%20Consultancy Skype ID: sales.technoheaven
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Techno Heaven Consultancy Reviews (21)
- ★★★★★17
- ★★★★★2
- ★★★★★1
- ★★★★★1
- ★★★★★0
Review Summary
Writing summary from real user reviews…
★★★★★
Monday, May 13, 2019
“We choose Technoheaven as our technology partner and hired their…”
We choose Technoheaven as our technology partner and hired their B2B booking solution after reviewing major travel booking engine providers in the world. Technoheaven is the best B2B booking engine provider. One of the most important advantages we received with Technoheaven is that we were able to connect with their integrated suppliers speedily and our bookings also increased at an incredible rate and speed. Thank you Technoheaven team for such a professional B2B service.
★★★★★
Wednesday, March 28, 2018
“NICE SUPPORT,HAPPY WITH THE SERVICE Pros: They are an awesome…”
NICE SUPPORT,HAPPY WITH THE SERVICE Pros: They are an awesome team to work with, It's an absolute joy to collaborate with people having exceptional, creative and technical abilities, who will always go the extra mile to get We found on working with your esteemed company, Cons: We are happy with the performance of the software , We feel very happy the team also ,we never feel any least factor in this software
★★★★★
Wednesday, February 28, 2018
“We were in search of Technology to build our Dream…”
We were in search of Technology to build our Dream Product. As everyone knows that Travel Market is so much huge and survival is not possible by working offline. So we approached many IT Technologies who were selling online products and we found many but the product which Technoheaven has is best. It is just unbeatable if you want to grow high. Technoheaven has developed in just 1 month and helped us to feed our direct contracts of hotel and gave us perfect Training in terms of creating Tours/Activities/Transfers and many more in terms of getting Live Successfully. They provided us Dedicated Business Analyst support system who trained us and my team to Use the system. System is really very smart and it has all Business Intelligence modules to get a strong Motivation to beat this market
★★★★★
Monday, February 26, 2018
“Not Trustworthy!. Systems got a lot of issue. Purchased b2c…”
Not Trustworthy!. Systems got a lot of issue. Purchased b2c and b2b with them but end up getting a crappy system, instead of this system helping your business to grow, it will give you so much stress because of so many glitches. By the time you work, you see problems everytime and it losses your confidence to continue. You cant trust the system and the people behind this. I purchased b2c and b2b with them last year and said everything will be finished by 3 months i guess but it end up finishing more than that. For some reason, there was an issue with integration, i raised the concern but the problem still exist. By that time, ive already signed some sort of sign off paperwork but then end up realizing when checking and double checking with the system, there is still a lot of work to do and when i say a lot of work, that means too many issues to fix. You will get disappointed with this. And im telling you right now, having a performance like this will bring you down especially if you paid a fortune. I dont know if they are checking the system if its working well, performing well or not, they will let you check it and you spend most of your time checking for some issues that they are meant to do. Apparently not coz if they are, this will all be smooth. What do you expect on a company that is being paid to do there job but in the end, you'll be checking a lot issues instead of you focusing on your business.? The other issue i noticed is the head of the company cant handle customer complaints. Pushing himself and the company that they are right and nothing is wrong, well in fact there are a lot of problems. As a paying customer, you complain if what you paid for isnt delivered, if the issue happens everytime, you get furious. And i had a very bad experience when i got so furious because of some system issues thats been ongoing, instead of them solving the problem and doing it, the staffs handling our account were told to leave the conversation and left us shut, as if we were told that , if you complain again this is what we are going to do. Do you see how bad they treat their customers? They will make you feel like shit and sometimes we get emails or sometime along the line during a telephone call as if we owe them a lot. As if they are giving us a favor. Some of the Staff is also rude, called them directly to their landline started complaining about an issue but hanged up. They will also give promises they cant do. And watch out with this, they dont give SLA's which is necessary in every transaction. Being able to reply to customers concern doesnt mean good customer service. A good customer service encompasses a lot of things. And that includes, delivery of product, performance and fast resolution. I am writing this review to tell people to be aware and i advice not to put your money in here. I have had a very bad experience in this company. Sam Australia
★★★★★
Monday, February 19, 2018
“As a merchant in regards for speed in delivering service…”
As a merchant in regards for speed in delivering service to the customers scanning takes time Pros: Advance booking can be checked and merchant has the options to stop or open a specific shows for booking. Cons: Merchant is unable to tag the bookings manually if the vouchers scanning takes time. The back office also do not give the vouchers QR code that enable ease if customers do not have the vouchers. Overall: Monitoring of booking
★★★★★
Thursday, February 1, 2018
“Buying services is not a big deal, but quick Support…”
Buying services is not a big deal, but quick Support matters the most..!! Comments: The support team is extremely efficient & quick responding. We had many flaws in our existing system. Then on approaching Techno Heaven, they re-built it & it started working astonishingly well. Thanks guys..!!
★★★★★
Thursday, February 1, 2018
“Modern system with modern approach Comments: I¿ve come across many…”
Modern system with modern approach Comments: I¿ve come across many systems which gets lost in non-useful details & features. Getting a system which perfectly matches with your requirements ¿ is really difficult. However, with technoheaven, it¿s not impossible anymore. We got a system which is best suited for our business needs. We didn¿t want huge chunk of data, but useful database which is essential. And we were offered a solution which met our expectations to the optimum
★★★★★
Thursday, February 1, 2018
“Great post-sales support Pros: Great client support Cons: Nothing Overall:…”
Great post-sales support Pros: Great client support Cons: Nothing Overall: Techno Heaven is not limited to selling their services but also extended their support post sales. They provided a well-designed training program to our employees in order to understand the portal in a better way.
★★★★★
Wednesday, February 1, 2017
“All solution under one roof Pros: Best Cost saving experience…”
All solution under one roof Pros: Best Cost saving experience as all services got as a combo package. Overall: We are looking for perfect b2c & b2b solutions also with mobile application and we did not have to go for no of vendors to get these done. We simply got techno heaven.
★★★★★
Wednesday, February 1, 2017
“Good relation Pros: Good customer relationship mgmt Cons: NA Overall:…”
Good relation Pros: Good customer relationship mgmt Cons: NA Overall: Above & beyond regular service Description: Liked the way they efficiently treat their clients. Be it maintenance, be it training, be it support ¿ they are prompt by all means. Pros: Good customer relationship mgmt Recommendations to other buyers: NA
